Research
Define
Ideate
Test
Impact
Research
Define
Ideate
Test
Impact

Case 02

Accessible workouts

Fintech

Accelerating 15% Growth in Acquisition for Payment Solutions

Boosting Conversion Rates for E-commerce Checkout



Overview

Vision Designer is an all-in-one interior design platform that simplifies interior design for users overwhelmed by choices and visualization challenges. With features like curated furniture selections, personalized style quizzes, and collaborative tools, it streamlines the process, helping users bring their design visions to life effortlessly



Awards

  • Indigo Award Gold 2025, UX Interface & Navigation (Vision Designer)

  • Indigo Award Gold 2025, Virtual Reality Design (Vision Designer)

  • Indigo Award Silver 2025, Interactive Design (Vision Designer)

  • Entelechy Awards 2025: Best Video Prototyping; Best Innovation (Vision Designer)

  • Rookies Award, Rookie of the Year (Immersive Media Vision Designer)


This 10-week collaborative project focused on designing a calming, accessible digital experience that promotes emotional well-being through interactive engagement with art in healthcare settings. As UX & Research Lead, I helped shape a user-centered platform tailored to patients, visitors, and staff prioritizing empathy, inclusivity, and ease of use across all touchpoints.

Role

Research

Research

Usability Testing

Affinity Map

UX Design

Prototyping

Team

16 Designers

Tool

Figjam

Figjam

3D Visualiser

3D Visualiser

Miro

Timeline

January 2024- March 2024

Overview

💫 Challenge

People feel overwhelmed by design choices and have difficulty visualizing how furniture will fit, leading to disjointed or impractical layouts. People find it difficult to stick to a budget while decorating their spaces.

✅ Solution

Our goal over 10 weeks was to simplify and streamline the interior design experience. We wanted to empower users to make choices with confidence while eliminating the hassle of costly mistakes. Our approach focused on providing an engaging, user-friendly VR application that enhances creativity and efficiency.

Research

To identify the core challenges users face with home design tools, we conducted a series of user interviews and secondary research. Participants shared that they face choice paralysis, struggle with visualizing furniture placement, and have difficulty executing a cohesive aesthetic. These insights helped us define key usability problems

Decision Making

People feel overwhelmed by the sheer number of choices and struggle to find a cohesive vision for their space.

Spatial Planning

People find it difficult to visualize how furniture will fit and function in their spaces.

Style Inspiration

People struggle to find a design style that reflects their personality and translate that inspiration into their homes.

User Interviews

Through user research and interviews with 10 people, we found out that they face a variety of challenges while decorating their homes, from a lack of design knowledge to practical limitations.

"I can never tell when I see a sofa online if it will actually fit right or look good in my room"

"It would be amazing if I could stand in my space and see how different styles look. Like trying before buying."

"Budget is a huge factor for me I want something stylish but still realistic for what I can afford"

Market Research

In 2024, the revenue in the Home Décor market Segment worldwide amounts to an impressive $133.60 billion.​


This market is projected to experience steady growth, with an annual increase of 3.89% (CAGR 2024-2029).





Source: Statista

Define

Problem Statement

People face a variety of challenges while decorating their homes, from a lack of design knowledge to practical limitations. They also struggle to evaluate whether the spaces are conducive to their personal lifestyles.

Cost Effective

Immersive

3D Layouts

Spot Imperfections

LiDAR Scanner

Apple Vision Pro

Gesture Controls

Technology and Functions:

To tackle the user needs of layouts, scale, and immersive design, the inclusion of AR/VR was essential, and the Apple Vision Pro was the ideal platform. The Vision Pro has an impressive list of features, including spatial computing, crisp visuals, and intuitive gestures.

Gestures:

Ideate

Interior Design and VR:

65% of homeowners surveyed believe that VR tours contribute to a better understanding of property layout.

- Fingent.com
According to a 2024 survey, around 77% of buyers found immersive experiences like 3D tours highly beneficial in decision-making.


- National Association of Realtors
The AR/VR market is projected to be $1.6 trillion by 2025, especially related to real estate sectors, citing increased use of 3D visualization tools.



- Goldman Sachs, MoldStud.com
Persona
User Flow
Navigation and structure:

Mapping the complete user journey was essential for gaining a deep understanding of each stage from onboarding through to purchase and post-purchase interactions.

This process helped us to:

  • Detect experience gaps, such as transitions that weren’t clearly defined between design and shopping phases.

  • Visualize user intentions throughout the journey, allowing us to prioritize key interactions like the AI quiz, moodboard creation, and AR product placement.

  • Eliminate redundant steps to streamline the process, improving efficiency and minimizing friction.

  • Unite cross-functional teams, including design, content, and technology, around a shared understanding of the user experience.

ideation
Final Solution

[Key Learnings]

XR/VR Design

Explored the concept of affordances in XR/VR, such as visual cues and haptic feedback.

XR/VR Design

Explored the concept of affordances in XR/VR, such as visual cues and haptic feedback.

Iterative Design Pays Off

Learned to create and manipulate 3D assets to improve the VR experience.

Iterative Design Pays Off

Learned to create and manipulate 3D assets to improve the VR experience.

IOS Gestures

Leveraged the potential of Apple Vision Pros gestures to enhance user experiences in VR.

IOS Gestures

Leveraged the potential of Apple Vision Pros gestures to enhance user experiences in VR.

Testing

10

Testers

3

Tasks

76.76%

Completion Rate

15.63s

Avg. Time Taken

Think Aloud


Participants: 10 graduate design students familiar with Figma and AR/VR  concepts
Platform: MacBook prototype (interactive Figma)
Goal: Capture real-time thoughts to identify cognitive load, frustrations and moments of clarity

Task-Based Usability Testing

How: Ask users to perform key tasks, such as selecting furniture, placing objects in AR, or adjusting lighting within the app.

Metrics: Task completion rate, error rate, time on task, and user frustration points.


💡 Takeaways:

  1. Drag-and-drop needed better affordances to match user expectations.

  2. Rotation and scaling controls needed clearer UI elements to avoid confusion.

  3. Navigation tabs lacked visibility, causing hesitation when switching layouts.

  4. Saving/exporting labels needed to be more intuitive to differentiate functions.

  5. Section placement impacted discoverability and required repositioning.